One Button Countless Lives Saved
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One Simple Button
If you ever feel unsafe, sick, or fall, just press the button on your DDD or TIME device. Our devices detect falls automatically.
Instant Connection
You will be connected immediately to our live US based operator who will carefully assess your situation and give you a proper solution.
The Right Help Every Time
No matter the level of emergency, we will make sure the right person is on the way whether that be a neighbor, a family member or your local emergency service.
Press the Button
If there’s an emergency, press the button on your Medical Life Alarm device. (Some models detect falls automatically.)
Talk to an Operator
You’ll be connected to a caring, U.S.-based operator within seconds.
Help is Sent
Based on your needs, we’ll send emergency services, or simply notify a family member or friend.
Getting Help Is as Easy as 1-2-3
#1 - Press the Button
If you need help, just press your button.
- Medical Life Alarm Users, Press the button in the middle of the device to connect with help.
- DDD Users, Press and hold the big help button on your pendant until you hear it activate.
- TIME Users, The wrist band has one main button for emergencies. Press (and sometimes hold, depending on model) that button when you need help.
Once pressed, your call goes straight to our 24/7 Response Center.
#2 - Talk to a Specialist
Within about 30–60 seconds, you’ll hear a trained operator through the speaker. They’ll greet you by name and ask what kind of help you need—whether it’s calling a family member, friend, or emergency services (ambulance, police, or fire).
If the device can’t connect by voice, we’ll call your phone numbers on file. If no one answers, we’ll send emergency services for a wellness check and alert your contacts.
#3 - Help Is on the Way
The operator will make sure the right help is sent quickly. With Medical Life Alarm, you’ll never be alone in an emergency, help is always just a button press away.
With Medical Life Alarm, help is always just a button press away, at home or on the go.
