Privacy Policy

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If there’s an emergency, press the button on your Medical Life Alarm device. (Some models detect falls automatically.)

Talk to an Operator

You’ll be connected to a caring, U.S.-based operator within seconds.

Help is Sent

Based on your needs, we’ll send emergency services, or simply notify a family member or friend.

Time ( This is my Emergency)

Your privacy matters to us. Medical Life Alarm does not sell or trade your personal information. This policy explains to you what information we collect, how we use it, and how we protect it.

Information We Collect

At medical life alarm we can collect two types of information when you use our services or visit our website:

  1. Personal details you provide – such as your name, address, phone number, or email.
  2. Website usage information – such as the pages you visit, how long you stay, or what website you came from.

Personal Information You Provide

When you sign up for our services, or alerts, you can give us your personal information.

  • If you are using our emergency alert systems, we can share your details with our emergency responders (paramedics, doctors, police, or fire services) so that they can assist you.

Email Information

If you email us, we may save your message, your email address, and our reply so we can better help you.

Website Use Information

Like most websites, we use cookies and tracking tools to understand how people use our site. This may include:

  • Date and time of visits
  • Pages viewed
  • Time spent on the site
  • The site you came from or went to next

We may also use web beacons or similar tools to measure the success of promotions or ads.

We never sell this information to outside parties.

How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Offer customer support
  • Share updates, new services, or promotions (you can unsubscribe anytime)

Cookies – What They Do

Cookies are small files saved on your device by websites. They help us:

  • Recognize returning visitors
  • Track which pages are most useful
  • Improve our website’s performance

Cookies cannot access your personal files or collect private details.

Sharing Your Information

We may share information only with trusted third parties that help us provide services, such as:

  • Payment processors
  • Email or marketing service providers
  • Business partners who offer related services

If our business is sold, merged, or reorganized, your information may be transferred as part of that process.

Security of Your Information

  • Information entered on our site is protected with SSL encryption (look for “https”).
  • Email is not always secure, so please avoid sending sensitive details by email.
  • While our team is always working hard on your data to protect it, but no system is 100% guaranteed secure.

Accessing or Updating Your Information

If you need to change or update your details, please call us at 

When We Share Without Consent

We may share your information without your permission if:

  • Required by law
  • Needed to protect our rights or property
  • Necessary to protect the safety of users or the public

Links to Other Websites

Our site may include links to other websites. Please note that their privacy policies will apply once you leave our site.

Consent

By using the Medical Life Alarm website or services, you agree to this Privacy Policy. If we make changes, we will update the policy here on our website.

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Quick 3-Question Quiz: Get Your Free Emergency Alert Device